PRIVACY POLICY

KINETIX Clothing | kxclothing.com

Last Updated: October 27, 2026

KINETIX Clothing ("KINETIX," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit https://kxclothing.com, purchase products, subscribe to email or SMS marketing, or interact with our advertisements.

Our online store operates on Shopify. We also use third-party marketing, advertising, and analytics services, including Meta, Google, and Mailchimp.

1. INFORMATION WE COLLECT

We may collect:

• Names, email addresses, phone numbers, and billing and shipping addresses.

• Customer account details, purchase history, order details, returns, and exchanges.

• Payment transaction information processed through Shopify and payment providers.

• IP addresses, browser information, device identifiers, cookies, and website activity.

• Products viewed, shopping cart activity, purchases, and interactions with advertisements.

• Email and SMS subscriptions, marketing preferences, and consent records.

• Customer service communications.

2. HOW WE USE PERSONAL INFORMATION

We use information to process and fulfill orders, deliver purchases, provide customer service, process payments and refunds, prevent fraud, operate our website, and comply with legal obligations.

We also use information, subject to applicable law and customer choices, to send marketing communications, personalize shopping experiences, measure advertising performance, understand customer interests, and promote KINETIX products.

3. EMAIL MARKETING — MAILCHIMP

KINETIX Clothing uses Mailchimp to manage email subscriptions, marketing campaigns, and customer communications.

If you subscribe to our email marketing program, we may send messages about new collections, product launches, promotions, special offers, and brand announcements.

Mailchimp may process information such as your email address, name, subscription status, marketing preferences, and engagement with our emails.

We may also use Mailchimp integrations with Shopify to support customer segmentation and personalized marketing.

You may unsubscribe from promotional emails at any time using the unsubscribe link included in each marketing email.

Transactional communications, including order confirmations, shipping updates, and important customer service notices, may continue even after you unsubscribe from promotional emails.

We do not sell email subscriber lists to third parties for their independent marketing.

4. SMS / TEXT MESSAGE MARKETING — MAILCHIMP

KINETIX Clothing uses Mailchimp to support SMS marketing and related customer communications.

When you expressly opt in to our SMS marketing program, you may receive recurring automated promotional text messages from KINETIX Clothing, including product announcements, sales, special offers, and other marketing communications.

Consent to receive promotional text messages is not required to make a purchase.

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP to a marketing message. For assistance, reply HELP or contact KINETIX Clothing using the contact information on our website.

We may collect and process your mobile phone number, SMS consent status, opt-in date and method, message delivery information, and opt-out requests.

Mobile Information Protection

We do not sell, rent, or share mobile phone numbers or SMS opt-in consent data with third parties or affiliates for their own marketing or promotional purposes.

We may disclose information to Mailchimp, telecommunications providers, and other service providers as necessary to operate and deliver our SMS program, subject to appropriate restrictions.

Text messaging originator opt-in data and consent will not be shared with third parties for their independent marketing or promotional purposes.

Opting out of SMS marketing does not automatically unsubscribe you from email marketing, and vice versa.

5. ORDER INFORMATION AND SHOPIFY

When you place an order, we collect information necessary to process payment, fulfill your purchase, arrange delivery, communicate order status, and handle returns or exchanges.

Shopify and our payment, shipping, and fulfillment providers may process necessary customer and transaction information.

We generally do not directly store complete payment card numbers.

Order-related communications may be sent regardless of promotional marketing subscription status.

6. META (FACEBOOK AND INSTAGRAM) ADVERTISING PIXELS

We use the Meta Pixel and may use other Meta advertising measurement tools to understand how visitors interact with our website and advertisements on Facebook and Instagram.

Depending on our configuration, Meta may receive information such as:

• Pages visited and products viewed.

• Shopping cart and checkout activity.

• Purchase events and transaction values.

• Browser, device, and IP address information.

• Online identifiers and other information used for advertising attribution or matching.

We use these technologies to measure advertising effectiveness, create advertising audiences, and display relevant advertisements.

Meta may process information in accordance with its own privacy practices.

For more information, visit https://www.facebook.com/privacy/policy/.

7. GOOGLE ADVERTISING AND CONVERSION TRACKING

KINETIX Clothing uses Google advertising pixels, tags, and conversion tracking technologies, and may use Google Analytics or related services where enabled.

These technologies may collect or process information about website visits, product interactions, purchases, device information, and advertising engagement.

We use this information to measure campaign performance, understand website traffic, improve marketing, and display relevant advertisements.

Depending on our configuration, Google may use cookies and other identifiers to support advertising measurement and personalization.

For information about Google's privacy practices, visit https://policies.google.com/privacy.

8. OTHER MARKETING PIXELS AND TRACKING TECHNOLOGIES

We may use additional third-party advertising, analytics, social media, and marketing technologies as our business evolves.

These may include cookies, pixels, tags, conversion tracking tools, and similar technologies used to:

• Measure website traffic and advertising conversions.

• Understand product interest and shopping behavior.

• Improve website performance.

• Build advertising audiences.

• Deliver relevant advertising.

• Evaluate marketing campaigns.

Where required by law, we will provide appropriate notices and choices before using nonessential tracking technologies.

We will update our disclosures when material changes to our data practices require it.

9. SHARING OF PERSONAL INFORMATION

We may disclose personal information to service providers and business partners that support our operations, including Shopify, Mailchimp, Meta, Google, payment processors, shipping carriers, analytics providers, and advertising partners.

We do not sell customer contact lists to data brokers for their independent marketing.

However, our use of advertising pixels and related technologies may constitute the "sale" or "sharing" of personal information under certain privacy laws, including California law.

Customers may have the right to opt out of these activities.

Where applicable, we will provide a Your Privacy Choices or Do Not Sell or Share My Personal Information mechanism.

We will also honor applicable legally recognized opt-out preference signals as required by law.

Our restrictions on sharing SMS opt-in consent information for independent third-party marketing remain in effect.

10. CALIFORNIA PRIVACY RIGHTS

California residents may have rights under the California Consumer Privacy Act, as amended, where applicable to our business.

These may include the right to know, access, correct, or delete certain personal information; opt out of the sale or sharing of personal information; limit certain uses of sensitive personal information; and exercise privacy rights without unlawful discrimination.

We may verify requests as permitted by law and may retain information where legally authorized or required.

To exercise applicable privacy rights, contact us using the details below or use the privacy preference tools provided on our website.

11. DATA RETENTION AND SECURITY

We retain personal information for as long as reasonably necessary to fulfill orders, provide services, administer marketing preferences, comply with legal obligations, prevent fraud, and resolve disputes.

We use reasonable safeguards designed to protect personal information. However, no internet-based system is completely secure.

12. CHILDREN'S PRIVACY

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

We do not knowingly sell or share the personal information of consumers under 16 without the authorization required by applicable law.

13. INTERNATIONAL DATA PROCESSING

Personal information may be processed in the United States or other countries where Shopify and our service providers operate.

Where required, we use appropriate safeguards for international transfers.

14. CHANGES TO THIS POLICY

We may update this Privacy Policy to reflect changes in our services, technology, business practices, or applicable law.

Updates will be posted on our website with a revised effective date.

15. CONTACT US

KINETIX Clothing
Los Angeles, California, USA
Website: https://kxclothing.com
Email: [INSERT PRIVACY / CUSTOMER SERVICE EMAIL]

Effective Date: October 27, 2026